Privacy Policy

Your privacy matters to us

Rocketman Art is committed to protecting the privacy of artists, collectors, businesses, and visitors who interact with our platform. This policy explains what information we collect, why we collect it, and how it supports the services we provide across artist applications, artwork discovery, leasing, subscriptions, and creative collaborations.

1. Scope of this policy

This Privacy Policy applies to anyone who interacts with Rocketman Art, including:

• Website visitors and general users
• Artists applying for or using membership plans
• Buyers, collectors, and clients submitting inquiries or purchases
• Businesses using art leasing, hospitality, or office services
• Users booking artists or engaging in creative collaborations

2. Information we collect

We may collect personal, account, transaction, and usage information when you interact with Rocketman Art.

Personal Information

Information such as your name, email address, phone number, billing details, and any details you submit through forms, applications, or checkout.

Artist Profile Information

For artists, this may include biography details, portfolio uploads, social links, exhibition history, artist statements, pricing information, and other profile-related content.

Inquiry & Booking Information

If you contact us, request services, submit a booking inquiry, or ask about an artwork, we may collect the information included in those requests.

Payment & Subscription Information

If you make a purchase, pay for a subscription, or use a paid service, we may collect billing-related details and transaction records through secure payment providers.

Usage & Technical Data

We may collect information such as browser type, device information, pages visited, session behavior, and interactions with our platform to improve website performance and user experience.

3. How information is collected

We collect information in several ways, including when you:

• Apply as an artist
• Create an account or submit profile details
• Purchase artwork or subscribe to a plan
• Request leasing, booking, or consultation services
• Contact us through forms, email, or other communication channels
• Browse the website or interact with our pages, features, and content

4. How we use your information

We use collected information to operate Rocketman Art, manage artist memberships, respond to inquiries, process services, and improve the overall platform experience.

Key use cases

• To create and manage artist profiles and applications
• To review membership submissions and approve artist accounts
• To process artwork purchases, subscriptions, and bookings
• To communicate with artists, buyers, and clients
• To respond to service inquiries and project requests
• To personalize content, improve platform performance, and measure engagement
• To maintain security, prevent misuse, and support legal compliance

5. Artist profiles and public

When artists join Rocketman Art, certain information may be displayed publicly as part of their profile, gallery, and creative presence on the platform.

This may include:

• Artist name and profile image
• Biography and statement
• Artwork images and project descriptions
• Category, location, exhibitions, and selected portfolio information

Artists are responsible for ensuring the information they submit is appropriate for public display. Profile visibility may begin only after approval by the Rocketman Art team.

6. Payments and transaction information

When users purchase artworks, subscribe to a membership plan, or use paid services, transaction-related information may be processed through Rocketman Art and trusted payment providers.

We may store transaction records, invoice details, subscription status, and service-related billing information necessary for payment processing, account management, and support.

Rocketman Art does not store full payment card details where payments are handled through third-party processors.

7. How we may share information

We do not sell personal information. We may share limited information where necessary to operate our services, fulfill requests, or comply with legal obligations.

Example situations:

• With payment providers for billing and subscriptions
• With service providers supporting website hosting, analytics, or communication tools
• With relevant artists or clients in relation to confirmed bookings,artwork inquiries, or approved collaborations
  where required by law, regulation, or legal process

8. Cookies and analytics

Rocketman Art may use cookies, analytics tools, and similar technologies to understand website performance, improve navigation, measure engagement, and enhance user experience.

These tools may help us understand:

• Which pages are visited most often
• How users move through the website
• Where inquiries or artist applications are coming from
• How content, services, and landing pages are performing

You may be able to manage cookie preferences through your browser settings, subject to platform functionality.

9. How long we keep your information

We retain information for as long as it is reasonably necessary to operate Rocketman Art, fulfill services, maintain artist profiles, manage transactions, resolve disputes, comply with legal obligations, and support platform security.

Retention periods may vary depending on the type of data, service, or account relationship involved.

10. How we protect your information

We take reasonable administrative, technical, and operational measures to protect personal information against unauthorized access, misuse, disclosure, or loss.

However, no website or digital platform can guarantee absolute security, and users should also take care when sharing account credentials or sensitive information online.

11. Your rights and choices

Depending on your location and relationship with Rocketman Art, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also request updates to artist profile information, communication preferences, or account-related data by contacting us.

Example requests

• Access or correct your submitted information
• Request the deletion of an account or profile, where applicable
• Update contact details or public profile content
• Unsubscribe from marketing emails

12. Third-party services

Rocketman Art may contain links to third-party websites, social media pages, or external services. We are not responsible for the privacy practices of third-party platforms and encourage users to review their policies separately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or platform operations. Updated versions will be posted on this page with a revised effective date.

14. Contact us

If you have questions about this Privacy Policy, your data, or your account, please contact the Rocketman Art team.

Rocketman Art
Email: hello@rocketmanart.com
Location: Singapore